Privacy Policy
Effective Date: July 30, 2026
Thompson's Expert Collision ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share through our website.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
When you use our website, we may collect information you voluntarily provide, including:
-
Name
-
Phone number
-
Email address
-
Vehicle information (year, make, model, VIN)
-
Insurance company and claim information
-
Description of vehicle damage
-
Photos and documents you upload
-
Any other information you choose to provide through our contact or estimate request forms.
We may also collect basic website usage information, such as your browser type, device information, and pages visited through standard website analytics.
How We Use Your Information
The information you provide is used to:
-
Respond to your questions and estimate requests
-
Review vehicle damage
-
Communicate with you regarding repairs
-
Assist with insurance claims
-
Schedule appointments
-
Improve our website and customer experience
-
Maintain business records related to repair services
We only collect information necessary to provide our services.
Uploaded Photos and Documents
Photos and documents submitted through our website are used solely for evaluating repair requests and assisting with the collision repair process.
These files are treated as confidential business information and are only accessible to authorized personnel involved in your repair.
Sharing of Information
We do not sell, rent, or trade your personal information.
Information may be shared only when necessary to:
-
Process your repair
-
Work with your insurance company
-
Comply with legal obligations
-
Protect our legal rights
Data Security
We take reasonable measures to protect the information submitted through our website.
While no method of online transmission or electronic storage can be guaranteed to be completely secure, we work to safeguard your information using industry-standard security practices provided through our website platform.
Third-Party Services
Our website may use trusted third-party services, including:
-
Wix Studio (website hosting and forms)
-
Google Maps
-
Google Analytics (if enabled)
These services may collect information in accordance with their own privacy policies.
Cookies
Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our site.
You can control or disable cookies through your web browser settings.
Links to Other Websites
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices or content of external websites.
Children's Privacy
Our website is intended for general audiences and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
Your Choices
You may contact us at any time to:
-
Request access to your personal information
-
Correct inaccurate information
-
Request deletion of information where appropriate
-
Ask questions about this Privacy Policy
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Contact Us
Thompson's Expert Collision
430 N Front Street
Philipsburg, PA 16866
Phone: (814) 342-1430
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.